Platform Support Engineer (Tech Focus)

At Tradeweb, we are a leading global provider of electronic trading solutions across various asset classes. With a commitment to enhancing connectivity and transparency in trading, we have garnered recognition as one of Americas Best Companies by Forbes and one of the Best Financial Services Companies to Work For by U.S. News & World Report. Our technology-focused culture supports innovation and collaboration, allowing us to achieve significant milestones in our growth journey. This fully remote role offers flexibility, with our Jersey City office available for team interactions and occasional meetings. We are proud to offer competitive benefits, including health insurance, a hybrid work environment, family building support, and a robust 401(k) savings plan.

- Experience supporting a large system with high availability, preferably financial or trading systems
- Familiarity with existing internal systems
- Ability to collaborate closely in a high-pressure, mission-critical environment
- Excellent communication skills
- Flexibility regarding work schedule, including potential weekend duties
- Minimum of 3 years of object-oriented development experience (ideally in C++)
- Experience with relational databases
- Bachelors Degree in Computer Science or Electrical Engineering preferred
- 3-5 years of relevant work experience, ideally in the Financial Services sector
- Proven ability to solve problems and manage multiple tasks efficiently

- Collaborate within a global support team
- Develop system monitoring, instrumentation, and reporting tools
- Engage with internal teams to identify and troubleshoot issues
- Ensure high availability for production, demonstration, and testing systems
- Address and resolve system problems promptly and professionally
- Proactively learn business needs and implement effective solutions